Orders, catering enquiries and table bookings for groups: plus every question about opening hours, the menu and allergens. Kim is your AI colleague, answering around the clock on phone, email, Instagram and chat, while your team looks after the guests in front of them.
The phone rings in the middle of the lunch rush, someone sends a DM about a cake, and the email about next week's catering sits unanswered. While the queue at the counter keeps growing. It's worst exactly when you have the least time to answer: during the peaks, and after closing.
A catering enquiry or cake order nobody answers goes to the café around the corner.
Your staff should give the guest in front of them full attention, not run for the phone mid-order.
Opening hours, allergens, whether you do vegan, whether dogs are welcome. Simple questions that still eat up time.
Drag the sliders. The numbers are yours. The assumptions are conservative.
Assumes 23% of contacts never get answered, and that each handled contact takes 2 min.
That's what Kim is built to catch: around the clock, across all your channels.
The average café loses guests and orders every month. Mostly right in the middle of the rush.
Benchmarks based on industry data and VOCA's pilot customers.
Your team is best at meeting the guest across the counter: not answering the phone, DMs and email in the middle of the rush.
Kim is your AI colleague who takes that off your hands. by phone, email, Instagram and web chat. Around the clock, in Swedish. Same Kim, same answers, whatever the channel.
Connected to your channels and your till and ordering system. You keep your number.
Same flow, whatever the channel. And Kim doesn't stop working when the call ends.
The guest → Kim → your system → and back again. A message on any channel reaches Kim; Kim replies and books; the booking gets written where you already work; and after the visit, Kim follows up, asks for a review and reports the numbers.
Every call, chat and booking becomes data you can see, right in the portal. What customers are asking about, which channels are growing, and how much Kim handles on her own.
Kim adapts her language, questions and booking logic to the business. See how it works for others.
Onboarding takes under 30 minutes. No IT consultant. No setup fee.
You choose Chatt or Komplett and pay by card on the site. Multiple venues? Enterprise runs on its own order form, with a 90-day opt-out.
We connect Kim to your channels. phone, email, Instagram, chat.
Menu, opening hours, allergens and order logic comes straight from your systems and website. No manual training work.
We activate Kim on your channels. She starts answering right away, around the clock.
Kim answers web chat, email and social media around the clock on both plans. Want her to take calls too, on your own number? Choose Komplett. No hidden costs or setup fees.
Chains get volume pricing per venue, plus priority onboarding and support.
All prices are excluding VAT.
If you go over the month's volume, it tops up in steps of 10% of the volume, for 10% of the monthly price. You always get an email first.
or call her right now on 076-686 73 03, she answers around the clock, exactly as she would for you.
Do we need to switch systems?
No. Everything you use today keeps working as normal. Kim connects to your existing channels (number, email, social media) without new hardware or new subscriptions. If you already book through Google Calendar, Outlook, BokaMera or Ganttic, Kim writes bookings straight there.
Does Kim hand off to a human?
Yes. Kim can hand off to your staff mid-conversation. Following rules you set yourself. You decide when she hands over: when the guest asks for it, for complex cases, or when she's unsure. The handover carries the full conversation history, so the guest never has to repeat themselves.
Where is the data stored?
Conversation data is stored on servers in Sweden. All data processing happens under GDPR-compliant data processing agreements (DPA). The full list of our subprocessors is in our DPA.
What happens if Kim doesn't know the answer?
Kim would rather escalate once too often than give a wrong answer. If she's unsure, she says so and hands over. She never guesses at the guest's expense.
Can we cancel if it's not working out?
On Chatt or Komplett, you cancel it yourself in the portal, whenever you like: cancelling takes effect at the end of the period you've already paid for, with no lock-in period. Enterprise customers are on an annual contract with a 90-day opt-out. If you don't cancel within that window, you're locked in for the rest of the term, which then renews automatically.
We'll run a live demo, online or on site.
Book a demoor call her right now on 076-686 73 03, she answers around the clock, exactly as she would for you.