Phone
Hi! Do you have a table for two tomorrow evening?
The customer
Meet Kim. Your AI colleague.
You look after your customers. Kim takes the next call.
Kim answers calls, emails and chat. She helps your customers, books through connected systems and hands over when needed. Even after closing.
One call. One question. A customer helped.↓
Some of the businesses that chose VOCA
Read our customer storyTry Kim yourself
The next call is yours.
Choose a business and call Kim. Ask as a customer and hear how she helps.
Meet your next colleague
Hear how Kim takes the call.
We're loading the available demo businesses. You can also go straight to all demos.
See all demosWant to see how Kim could work for your business?
Try Kim with your own websiteEven after the working day
You close for the day.Kim keeps answering.
Kim answers when you are busy or have gone home. You get a summary to follow up.
Illustrative example · Car workshop19:26
Ready for tomorrow
A good start to the next day.
The service request is waiting. The customer knows you will get back to them.
KimThe workshop's AI colleague
Hi! Can you help me book a car service?
I'll take your request. The workshop will get back to you with a time.
Service request receivedAwaiting confirmation from the workshop
At Arboristbutiken
More time for the customer in front of you.
Customer story · June–August 2026Michel SkogqvistStore manager, Arboristbutiken.se
“We are on the shop floor all day and we cannot always get to the phone. Kim takes those calls, two hundred since the summer and a hundred in August alone. A quarter of them came in after we had closed. She knows the range, so she works out what the customer actually needs. One caller only knew he had a big tree to fell, and he left with an order for an RH Pusher IV. Nobody goes unanswered.”
200 calls
answered since the summer, calls that would otherwise have gone unanswered
1 in 4
came in while the shop was closed
31,000 SEK
at least, from the 8 calls we know led to a purchase
Results from Arboristbutiken. The purchase amount covers eight known purchases and is not a promise of future results.
One colleague, many ways to get in touch
Your systems. Your number.Your control.
Phone, email or chat. Kim uses your information and hands over when you are needed.
Illustrative example
KimYour AI colleague
Booking
The next visit is booked.
The customer has agreed. The booking is saved in your connected system.
Recorded and confirmed
How it works
- Availability is checked
- The customer agrees
- The booking is saved
Bookings require a connected system with available times. Otherwise, Kim collects a request. Channels and features depend on your connections.
Built around your working day
The same Kim. Your business.
A table for two, a service enquiry or a question about opening hours. Kim learns what matters to your business.
Stay in control with the portal
See what was said. And what happens next.
Read conversation summaries and see what needs your attention. You decide when Kim hands over.
- A clear next step for your team
- Your opening hours, your answers and your rules
Phone callAfter closing time
Summary
The customer would like a service next week. The workshop needs to get back to them with an available time.
Needs your attentionService request received
Example data. The time has not yet been confirmed.
From the first call to your working day
Start with what you need most.
We review your business, channels and systems together. Then you try Kim before she meets your customers.
- 01
Tell us about your business
Opening hours, common questions and what you’d like help with.
- 02
Connect everything
We review your number, channels and available booking integrations.
- 03
Try and refine
Call Kim yourself, check the answers and decide when she hands over.
- 04
Let Kim get started
Start with the scope you’ve chosen and follow up in the portal.
The right help. One clear price.
Choose a plan for one business or multiple locations.
Written channels
Chatt
For customer questions and bookings in web chat, email and social media.
SEK 249/ mo
excluding VAT
Create account- Web chat, email, Instagram and Facebook
- Booking through connected booking systems
- Handoff to staff when needed
Kim answers around the clockWritten channels. Phone is not included.
Written + phone
Komplett
The same help on every written channel, plus Kim on the phone.
SEK 999/ mo
excluding VAT
Create account- Everything included in Chatt
- Your own Swedish phone number
- Handoff to staff when needed
150 calls / mo300 call minutes and 150 SMS included.
You choose package and payment during setup. You can pay monthly or yearly.
For chains and multiple venues
Talk to us One setup for the whole business.
Three packages per venue. We help you pick a tier and plan the start.
Enkel
Written channels and booking.
SEK 799
/ mo per venue, excl. VAT
Kim answers around the clockWritten channels. Phone is not included.
Bas
Everything in Enkel, plus Kim on the phone.
SEK 1,999
/ mo per venue, excl. VAT
400 calls / mo800 call minutes and 400 SMS included.
Standard
Everything in Bas, with higher call volume.
SEK 4,999
/ mo per venue, excl. VAT
800 calls / mo1,600 call minutes and 800 SMS included.Priority setup and support
Annual contract with the option to cancel in the first 90 days.
Extra usage is billed separately. Invoice payment adds an invoice fee.
Payment, extra usage and terms
Payment
Chatt and Komplett are paid monthly or yearly, by card or invoice. Invoice payment adds SEK 59 per invoice. All stated prices are excluding VAT.
Paid yearly, Chatt costs SEK 2,988 and Komplett SEK 11,988 per year. The yearly price equals twelve monthly prices.
If you need more call volume
When included calls, minutes or SMS run out, extra volume is added in steps of 10 percent. Each step costs SEK 99 for Komplett, SEK 199 for Bas and SEK 499 for Standard. Extra usage is billed separately with an invoice fee of SEK 100.
Cancel or renew
Chatt and Komplett are cancelled in the portal and end after the period you have already paid for. Chain packages have an annual contract with the option to cancel in the first 90 days. After that the contract runs to the end of the term and renews automatically unless cancelled in writing at least 90 days before the term ends.
Read the full termsGood to know
A few common questions.
What does VOCA do?
VOCA gives your business an AI colleague called Kim. She answers questions, helps with bookings through connected systems and passes enquiries on according to your rules.
Can we keep our phone number?
Yes, you can forward calls from your existing number. We’ll work with you to agree on the setup and when Kim should answer.
Do we need to change our booking system?
We start by checking which integrations are available for your system. Where a booking cannot be confirmed immediately, Kim takes a request for your team to follow up.
When does Kim hand over to the team?
You set the rules. This could be when a customer asks for a person, information is missing or the enquiry needs your judgement.
How can we try it before deciding?
Choose an industry demo and call Kim. To see how it would work for your business, book a personal walkthrough of your needs and systems.
The next call could be your next customer
Hear the difference. Call Kim.
A short call says more than a long presentation. Choose a demo and try it yourself.