Missed bookings
The customer can't reach anyone outside opening hours or during a rush and calls the next tyre shop on the list.
Meet Bim: your AI colleague for tyre shops
Your team solves customers' problems. Bim takes the rest.
Bookings, tyre changes and everyday questions by phone, email and chat. Bim is your AI colleague, answering around the clock on every channel, integrated directly with your existing systems.
EU database, voice processing in the USABim always says she's an AILive in 30 minutes
The problem
Every missed call is a customer calling the next tyre shop.
When the season turns, everyone calls at once. More calls than your staff can take means queues, busy signals, and customers moving on to the next name on the list, especially outside opening hours.
Phone queues or busy signals
Seasonal peaks bring more calls than your staff can take. A worse customer experience, and a real risk of frustration.
Time you're not saving
Time your staff spend on questions or booking requests that Bim could handle instead.
The solution
Focus on what you do best.
Your team is best at taking care of customers and vehicles: not answering simple questions about opening hours, prices, open slots or booking changes. That's not the best use of their time.
- Bookings, changes and cancellations
- Everyday questions about tyres, wheels and seasonal changeovers
- Opening hours, address, range and prices
by phone, email, SMS and web chat
Web chatPhoneEmailSMS
The solution
Your system
customers reach out. Bim takes it. The booking lands with you.
The problem
The average tyre shop leaves money on the table every month. Literally.
Missed bookings / mo~38
Lost revenue / mo41k SEK
Time on the phone / mo~30 h
Benchmarks based on industry data and VOCA's pilot customers.
Listen to Bim
Bim is your AI colleague who takes that off your hands. by phone, email, SMS and web chat. Around the clock, in Swedish. Same Bim, same answers, whatever the channel.
Bim · Warm & calmFemale voice
Greeting“Hej och välkommen till däckcentralen! Jag heter Bim. Vill du boka däckskifte eller har du en fråga?”
0:00 / 0:00
Bim · Bright & upbeatFemale voice
Tyre hotel“Ja, vi har däckhotell. Vi förvarar dina sommardäck tills det är dags att byta tillbaka i vår. Vill du lägga till det?”
0:00 / 0:00
Bim · ProfessionalMale voice
Booking confirmation“Då har jag bokat in ett hjulskifte på fredag klockan ett. Det tar ungefär en halvtimme, och du får en påminnelse via sms.”
0:00 / 0:00
Bim escalates to your staff when
- The customer asks to speak with a person
- Questions Bim doesn't understand or can't answer
- Bigger repairs, damage claims or special orders
Frequently asked questions
Answers to what you're wondering.
Do we need to switch systems?
No. Everything you use today keeps working as normal. Bim connects to your existing channels (number, email, social media) without new hardware or new subscriptions. If you already book through Google Calendar, Outlook, BokaMera or Ganttic, Bim writes bookings straight there.
Does Bim hand off to a human?
Yes. Bim can hand off to your staff mid-conversation. Following rules you set yourself. You decide when she hands over: when the customer asks for it, for complex cases, or when she's unsure. The handover carries the full conversation history, so the customer never has to repeat themselves.
Where is the data stored?
Customer and booking data is stored in the EU. Voice calls are processed by our voice provider ElevenLabs in the USA. All processing takes place under data processing agreements. The full list of sub-processors is in our terms (§ 6).
Ask your AI how VOCA can help your business.
Opens in a new tab with a prepared question. Sign-in may be required.