Missed quotes
A quote request without a fast reply goes to whichever company gets back first.
Meet Bim: your AI colleague for moving companies
Your crew carries and drives. Bim takes the quotes.
Quote requests, booked moves and questions about RUT (Sweden's household-services tax deduction), storage and insurance: by phone, email and chat. Bim is your AI colleague, answering around the clock while your moving crew is out on the job.
EU database, voice processing in the USABim always says she's an AILive in 30 minutes
The problem
Every unanswered quote request is a move booked with someone else.
Someone planning a move requests quotes from several companies and picks whoever answers fast and clearly. But your team is out on moving jobs all day and misses the calls that come in right then.
Your crew is out on the job
Your staff are carrying boxes and driving. They can't answer the phone in the middle of a move.
The same questions every time
What does a move cost? How does RUT work? Is packing and storage included? Questions that eat up time.
The solution
Catch every enquiry, even in the middle of a move.
You make money when your crew is out on jobs, not when someone has to stay behind to answer the phone and write quotes.
- Quote requests with addresses, size and dates
- Booking moves, surveys and storage
- RUT deductions, insurance and what's included
by phone, email and web chat
Web chatPhoneEmail
The solution
Your system
customers reach out. Bim takes it. The booking lands with you.
The problem
The average moving company loses jobs every month. Mostly to slow quotes and missed calls.
Missed enquiries / mo~46
Lost revenue / mo52k SEK
Time on phone & inbox / mo~26 h
Benchmarks based on industry data and VOCA's pilot customers.
Bim escalates to your staff when
- The customer asks to speak with a person
- Damage claims and complaints
- Large corporate moves and special transport
Frequently asked questions
Answers to what you're wondering.
Do we need to switch systems?
No. Everything you use today keeps working as normal. Bim connects to your existing channels (number, email, social media) without new hardware or new subscriptions. If you already book through Google Calendar, Outlook, BokaMera or Ganttic, Bim writes bookings straight there.
Does Bim hand off to a human?
Yes. Bim can hand off to your staff mid-conversation. Following rules you set yourself. You decide when she hands over: when the customer asks for it, for complex cases, or when she's unsure. The handover carries the full conversation history, so the customer never has to repeat themselves.
Where is the data stored?
Customer and booking data is stored in the EU. Voice calls are processed by our voice provider ElevenLabs in the USA. All processing takes place under data processing agreements. The full list of sub-processors is in our terms (§ 6).
Ask your AI how VOCA can help your business.
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