Missed quotes
A quote request that doesn't get answered the same day almost always goes to a competitor.
Meet Bim: your AI colleague for cleaning companies
Your team is out on the job. Bim takes the calls.
Quote requests, booked cleans and questions about RUT (Sweden's household-services tax deduction) and pricing: by phone, email and chat. Bim is your AI colleague, answering around the clock while your team is out with customers.
EU database, voice processing in the USABim always says she's an AILive in 30 minutes
The problem
Every missed quote request is a customer hiring the next cleaning company.
Customers looking to book a clean call several companies and go with whoever answers first. But your team is out on jobs all day and rarely has time to answer the phone or get back to people with a quote in time.
Your staff can't answer
Your team is out cleaning, not sitting by the phone. Calls in the middle of the day go unanswered.
Recurring questions
What's included in a move-out clean? How does RUT work? What does it cost? The same questions, over and over.
The solution
Catch every enquiry, even while your team is out cleaning.
You make money when your staff are out with customers, not stuck on the phone answering quote and RUT questions.
- Quote requests and pricing
- Booking home, move-out and office cleans
- RUT deductions, what's included, and opening hours
by phone, email and web chat
Web chatPhoneEmail
The solution
Your system
customers reach out. Bim takes it. The booking lands with you.
The problem
The average cleaning company loses jobs every month. Mostly to missed calls and slow quotes.
Missed enquiries / mo~54
Lost revenue / mo39k SEK
Time on phone & inbox / mo~28 h
Benchmarks based on industry data and VOCA's pilot customers.
Bim escalates to your staff when
- The customer asks to speak with a person
- Complaints and dissatisfaction after a clean
- Large contracts and corporate tenders
Frequently asked questions
Answers to what you're wondering.
Do we need to switch systems?
No. Everything you use today keeps working as normal. Bim connects to your existing channels (number, email, social media) without new hardware or new subscriptions. If you already book through Google Calendar, Outlook, BokaMera or Ganttic, Bim writes bookings straight there.
Does Bim hand off to a human?
Yes. Bim can hand off to your staff mid-conversation. Following rules you set yourself. You decide when she hands over: when the customer asks for it, for complex cases, or when she's unsure. The handover carries the full conversation history, so the customer never has to repeat themselves.
Where is the data stored?
Customer and booking data is stored in the EU. Voice calls are processed by our voice provider ElevenLabs in the USA. All processing takes place under data processing agreements. The full list of sub-processors is in our terms (§ 6).
Ask your AI how VOCA can help your business.
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