Missed bookings
The patient can't reach anyone during treatment or outside opening hours and books with another clinic.
Meet Bim: your AI colleague for dental care
Your team looks after the patients. Bim takes the rest.
Bookings, price enquiries and everyday questions by phone, email and chat. Bim is your AI colleague, answering around the clock on every channel, integrated directly with your existing systems.
EU database, voice processing in the USABim always says she's an AILive in 30 minutes
The problem
Every unanswered enquiry is a patient booking somewhere else.
The patient calls, emails or writes in the chat while you're in the middle of a treatment. If you can't answer in time, they book with the next clinic, often without you ever knowing they got in touch.
Written messages with no reply
Messages and emails asking about prices and appointment times don't get answered in time or at all. The patient chooses someone else.
Time you're not saving
Recurring questions about prices, appointment times and preparation take time away from the patients right in front of you.
The solution
Focus on what you do best.
Your team is best at looking after the patients right there in the clinic, not answering questions about prices, open slots and preparation over the phone and social media.
- Bookings, rescheduling and cancellations
- Price questions and treatment information
- Opening hours, address and new patients
by phone, email, DM and web chat
Web chatPhoneEmailInstagram
The solution
Your system
patients reach out. Bim takes it. The booking lands with you.
The problem
The average dental clinic leaves money on the table every month. Literally.
Missed bookings / mo~22
Lost revenue / mo63k SEK
Time on phone & inbox / mo~24 h
Benchmarks based on industry data and VOCA's pilot customers.
Listen to Bim
Bim is your AI colleague who takes that off your hands. by phone, email, DM and web chat. Around the clock, in Swedish. Same Bim, same answers, whatever the channel.
Bim · Warm & calmFemale voice
Greeting“Hej och välkommen till tandvårdskliniken! Jag heter Bim. Vill du boka en tid eller undrar du över något?”
0:00 / 0:00
Bim · Bright & upbeatFemale voice
Price question“En undersökning med röntgen kostar åttahundra kronor, och som ny patient får du en kort konsultation först. Vill du att jag bokar in dig?”
0:00 / 0:00
Bim · ProfessionalMale voice
Booking confirmation“Då har jag bokat in dig hos tandhygienisten nästa tisdag klockan nio. Du får en bekräftelse via sms direkt.”
0:00 / 0:00
Bim escalates to your staff when
- The patient asks to speak with a person
- Acute toothache or emergencies
- Questions Bim doesn't understand or can't answer
Frequently asked questions
Answers to what you're wondering.
Do we need to switch systems?
No. Everything you use today keeps working as normal. Bim connects to your existing channels (number, email, social media) without new hardware or new subscriptions. If you already book through Google Calendar, Outlook, BokaMera or Ganttic, Bim writes bookings straight there.
Does Bim hand off to a human?
Yes. Bim can hand off to your staff mid-conversation. Following rules you set yourself. You decide when she hands over: when the patient asks for it, for complex cases, or when she's unsure. The handover carries the full conversation history, so the patient never has to repeat themselves.
Where is the data stored?
Customer and booking data is stored in the EU. Voice calls are processed by our voice provider ElevenLabs in the USA. All processing takes place under data processing agreements. The full list of sub-processors is in our terms (§ 6).
Ask your AI how VOCA can help your business.
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