VOCA speaks MCP. The open protocol Claude, ChatGPT and others use to plug in tools. Run your business straight from the chat: daily pulse, stats, calls and alerts.
“How did Kim do today?”: bookings, guests, calls that needed staff, and the share Kim handled alone.
Key metrics for any period: conversations, conversion, no-shows and the most common questions.
Your latest voice calls with length, outcome and quality, no transcripts or guest details.
Get notified when something needs you: quota nearing its limit, the line down, or conversations waiting.
Which booking system and which channels are running, whether they respond, and the quiet cases where everything looks green but nothing can be booked. Read only: it never changes a connection.
Answer quality, open knowledge gaps (questions Kim couldn't answer) and escalation trends. So you see where Kim needs help.
Captured callback requests waiting for you: name, phone number and what the customer wants.
Opening hours, FAQ, menu, info, instructions, pronunciation, booking rules and concierge mode. The same validation as the portal, with write access.
Check availability and create or cancel bookings directly. Through the same flow as phone and chat (confirmation + sync).
Log in with your VOCA account and choose which venue the assistant can read. You can revoke access anytime.
The selectable voices and the background room under the call, each with a pre-listen. Rooms play at your own level, the way a caller actually hears them.
https://hivoca.com/api/mcp/mcpYou log in with your regular VOCA account. No key to paste in, no passwords shared with the assistant.
Every connection is tied to one venue and can be revoked directly in the portal. The assistant only reaches what you've approved.
Data stays in the EU. Pulse and stats are aggregated. Transcripts and guest details aren't shared without an explicit choice.
Claude and Anthropic belong to Anthropic; ChatGPT and OpenAI belong to OpenAI. VOCA isn't affiliated with or sponsored by them. We connect through the open MCP protocol.
Open for agents · In development
The MCP connection on this page is for business owners. We're also developing WebMCP support for visitors' agents in your public website chat, with a separate way into Kim's existing flow.
How to prepare your website for AI agentsConnect in a minute from the portal.
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