Booking link for beauty and health

Bim answers the phone and sends the customer to your page on Bokadirekt.

Bokadirekt has no open booking API, so VOCA does not pretend to have an integration. Instead Bim does the next best thing: answers questions, takes the request and sends the customer a link straight to your own booking page. The customer picks a time and books themselves, like always.

Book a demo Four steps

BokadirektBokadirekt

The connection in short

Free timesNot checked

Confirms in the conversationNo, the customer books through a link

Capacity gateNo

Two-wayNo

What you needThe address of your own Bokadirekt page, the one that starts with bokadirekt.se/places/. No agreement, no API key and nothing to install. Service links are optional and make the link land on the right service.

FitsSalons and clinics that take their bookings through Bokadirekt and want to stop missing calls without changing booking systems.

CONNECTING

Four steps

1Open your own page on Bokadirekt, the one your customers see, and copy the address from the address bar.
2Paste the address into VOCA under Integrations. VOCA reads out which salon it is and shows you what it understood.
3Add links per service if you like, so the customer lands straight in, say, the haircut calendar instead of on the start page.
4Done. Bim sends the link from the next call, and the requests show up under Bookings.

LIMITS

What Bim will not do here

We spell this out because it is cheaper for everyone to know up front than to find out with a guest on the phone.

This is a link, not an integration. Bim does not see your free times, books nothing and syncs nothing with Bokadirekt. The customer always completes the booking themselves.
VOCA does not know whether the customer actually finished booking. The row under Bookings is the customer's request; the booking itself lives in Bokadirekt.
Changes and cancellations of a completed booking are made by the customer through their Bokadirekt confirmation, not through Bim.

INDUSTRIES

Read on for your industry

QUESTIONS

About this connection

Is this an integration with Bokadirekt?

No, and we would rather say that outright than pretend otherwise. Bokadirekt has no open booking API today. Bim sends an ordinary link to your own public page, the same page your customers already book on.

Does Bim book appointments for the customer?

No. Bim cannot see your Bokadirekt calendar and therefore never promises that a time is free. Bim finds out what the customer wants and sends the link; the customer then picks a time and confirms themselves.

What do we see in VOCA?

Every request: who wanted to book, which service and roughly when, plus the whole call or chat. The booking itself you see in Bokadirekt as usual once the customer completes it.

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