Practice booking system

Bim books into your EasyPractice.

Bim reads your free times from EasyPractice and books the client onto the right service in the right calendar. Bim sees bookings and times. Never clinical notes.

EasyPracticeEasyPractice

The connection in short

Free timesAsked from the system
Confirms in the conversationYes, the guest gets a booking
Capacity gateYes
Two-wayYes, what you add blocks Bim
What you needThe API app switched on in your EasyPractice account. It is included in every plan, so it is a button rather than an add-on to buy.
FitsPsychologists, physiotherapists, chiropractors, massage therapists, podiatry, coaches and personal trainers already running EasyPractice.
CONNECTING

Four steps

  1. 1Enable the API app in EasyPractice and copy your personal access token.
  2. 2Open Integrations in the portal, pick EasyPractice and paste the token.
  3. 3Choose the default service and calendar Bim should book into.
  4. 4Book a test slot through your own number and check it appears in EasyPractice.
LIMITS

What Bim will not do here

We spell this out because it is cheaper for everyone to know up front than to find out with a guest on the phone.

  • Bim cannot reach clinical notes, records or treatment content, and does not ask about them. Bookings and times are the whole surface.
  • Bim books one practitioner per booking. Clients who need two at once are something staff enter.
  • Invoicing, payment and agreements in EasyPractice are left untouched.
INDUSTRIES

Read on for your industry

QUESTIONS

About this connection

Does Bim hear why the client is coming?

Bim takes whatever the client chooses to say, enough to book the right service and length. It goes on the booking, not into any clinical record, and we never read patient data out of EasyPractice.

Can Bim cancel and move appointments?

Yes, both moves and cancellations are written to EasyPractice. The client can handle it on the phone without a member of staff being there.

What happens with clients who already exist?

They are matched on phone number or email address. The point is to avoid two records for the same person after six months of Bim answering the phone.

Other systems

EasyPractice is a trademark of its owner. VOCA is an independent vendor, not part of or endorsed by them. The logo is shown to identify which system the connection is for.

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EasyPractice integration · AI receptionist for practices